|
3/9/10
Recall Alert
Nature’s Variety Expands Recall Of
Chicken Formula and
Organic Chicken Formula
Raw Frozen Diets For Dogs and Cats
Expanded
Recall Affects ALL Products That Have A
“Best If Used By” Date Of 02/5/11 Or
EARLIER
Nature’s Variety is
voluntarily recalling its Chicken Formula and Organic Chicken Formula
raw frozen dog and cat foods. The recall affects all of the company’s
chicken formula foods with Best If Used By dates of 02/5/11 or
any earlier date. This includes all products that have a
Best If Used By date for this year – 2010, or a Best If Used By
date for January 2011. The
recalled Chicken Formula food includes medallions, patties and chubs.
If you
have any affected Nature’s Variety Chicken Formula or Nature’s Variety
Organic Chicken Formula raw frozen dog and cat food,
please stop feeding it to your pet immediately
and return it to PSP for a complete refund.
(Please see the “Return Guideline” below for information on the disposal
and refund/return of opened products.)
If you
have any questions or concerns about your Nature’s Variety Chicken
Formula and Nature’s Variety Organic Chicken Formula
raw frozen dog or cat food, or are unsure whether or not your food is
affected by this recall, please stop feeding the food to your pet
immediately and return it to PSP for a full refund.
Nature’s
Variety voluntarily recalled some Chicken Formula Raw Frozen diets in
January after testing by an outside facility indicated that some of the
products may be contaminated with Salmonella. As a precaution, Nature’s
Variety has now voluntarily expanded the recall to include all of
its chicken formula dog and cat products with a Best It Used
By date of 02/5/11 or earlier. (This means that all chicken formula
diets with 2010 Best If Used By dates and January 2011 Best If
Used By dates are also covered by the expanded recall.)
Please
note that none of Nature’s Variety other Raw Frozen Diets are
involved in this recall other than chicken, nor
are any other Nature’s Variety products involved in this recall.
-
Chicken Formula 0.75 lb Taste of Raw
Medallions
-
Chicken Formula 3 lb medallions
-
Chicken Formula 6 lb patties
-
Chicken Formula 2 lb single chubs
-
Chicken Formula 12 lb retail display case of chubs
-
Organic Chicken Formula 3 lb medallions
-
Organic Chicken Formula 6 lb patties
The "Best
If Used By" date is located on the back of the package above the safe
handling instructions.
Consumers with additional questions can call the dedicated Customer Care
line at Nature’s Variety at 800-374-3142.
Or, consumers can email Nature's Variety directly by visiting
www.naturesvariety.com.
RETURN
GUIDELINE
If you have purchased one of the affected products stop feeding it to
your pet immediately, and return any unopened product to PSP for a full
refund or replacement. If your package has been opened, please dispose
of the raw food in a safe manner by securing it in a double sealed bag
or similar container and then placing it in a covered trash receptacle.
Then, bring your receipt (or the empty package in a double sealed bag)
to PSP retailer for a full refund or replacement.
People
handling raw food can become infected with Salmonella – and Salmonella
can be transferred from pets to people. So be sure to wash and rinse
your hands thoroughly with soap and very warm water after handling the
affected food. Use a paper towel to turn the faucet on and off when
washing hands. Dry hands with a paper towel and dispose of all paper
towels after use.
Food
preparation surface areas and utensils that came into contact with the
affected food should also be thoroughly cleaned and dried with paper
towels that are then discarded. Following cleaning, these areas should
be disinfected. Pet bedding or crates should also be cleaned thoroughly
and then treated with a pet-safe disinfectant, as should a cat’s litter
box.
If your
pet food is affected by this recall, you will also have to disinfect
your pet’s food and water bowls. This is typically done by letting the
bowl soak in a mild bleach solution (a cap full of bleach in a gallon of
water). Always follow manufacturer’s guidelines when using a
disinfecting product. Be sure to rinse your pet’s bowls thoroughly after
disinfecting with a bleach solution. Dry rinsed bowls and make sure the
scent of bleach has disappeared completely before putting food or water
in the bowls and reintroducing them to your pet. (Consult your
veterinarian for advice pertaining to your specific pet.)
It is
difficult to eliminate salmonella from plastic bowls. If you use a
plastic bowl and your food was affected by the recall, you should
replace it. (Stainless steel bowls are easier to clean and disinfect.)
Areas where bowls, utensils and other items are cleaned should be
cleaned and disinfected themselves. You should not clean these items in
areas where your family’s food is prepared.
Since
Salmonella can remain in a pet’s feces, extra care should be taken to
pick up and safely dispose of dog feces, and when cleaning a cat’s
litter box.
It is
critically important that young children, pregnant women, people
undergoing chemo therapy, people recovering from an illness and seniors
avoid exposure to salmonella, so they should not be involved in cleaning
affected food bowls and food preparation areas or disposing of feces if
your pet’s food was recalled.
Healthy
people infected with Salmonella may experience some or all of the
following symptoms: nausea, vomiting, diarrhea or bloody diarrhea,
abdominal cramping, or fever.
Although
rare, Salmonella can result in more serious ailments including arterial
infections, endocarditis (inflammation of the lining of the heart),
arthritis, muscle pain, eye irritation, or urinary tract symptoms.
Consumers exhibiting these signs after having contact with the affected
product should contact their health care provider.
Pets
with Salmonella infections may become lethargic and have diarrhea or
bloody diarrhea, fever, or vomiting. Some pets may experience only a
decreased appetite, fever, or abdominal pain. Infected, but otherwise
healthy pets can be carriers and infect other animals or humans. If your
pet has consumed any of the affected products and is experiencing any of
these symptoms, please contact your veterinarian immediately.
Once
again, here is the contact information for the Customer Care line at
Nature’s Variety 24 hours a day, 7 days a week at 800-374-3142. You can
also email Nature's Variety directly by visiting naturesvariety.com.
2/12/10
Recall Alert
Nature's Variety Issues Nationwide
Voluntary Recall on Chicken Raw Frozen
Diets For Dogs and Cats with a 'Best If
Used By' Date of 11/10/10
Nature's Variety has initiated a
voluntary recall of its Chicken Formula
Raw Frozen Diet for dogs and cats with a
"Best If Used By" date of 11/10/10
because these products may be
contaminated with Salmonella. The only
products affected by the recall are
chicken medallions, patties, and chubs
with a "Best If Used By" date of
11/10/10.
The affected products have the following
UPC codes:
· UPC#
7 69949 60130 2
-- 3 lb. Raw Frozen Chicken Formula
Medallions
(Best
If Used By" date 11/10/10)
· UPC#
7 69949 60120 3
-- 6 lb. Raw Frozen Chicken Formula
Patties
(Best
If Used By" date 11/10/10)
· UPC#
7 69949 60121 0
-- 2 lb. Raw Frozen Chicken Formula
Chubs
(Best
If Used By" date 11/10/10)
· UPC
#7 69949 50121
3
-- 12 lb. Raw
Frozen Chicken Chub Case
(Best
If Used By" date 11/10/10)
The "Best If Used By" date is located on
the back of the package above the safe
handling instructions. The affected
product was sold through retail stores
and internet merchant sites in the
United States; it also had limited
distribution in Canada. No
illnesses have been reported to date in
connection with this issue. No other
Nature’s Variety products are affected,
according to the company.
Consumers with additional questions can
call the dedicated Customer Care line at
Nature’s Variety 24 hours a day, 7 days
a week at 800-374-3142. Or, consumers
can email Nature's Variety directly by
visiting
naturesvariety.com.
If you have purchased one of the
affected products, stop feeding it to
your pet immediately. Please return any
unopened product to PSP for a full
refund or replacement. If your package
has been opened, please dispose of the
raw food in a safe manner by securing it
in a double sealed bag or similar
container and then placing it in a
covered trash receptacle. Then, bring
your receipt (or the empty package in a
double sealed bag) to a PSP retailer for
a full refund or replacement.
People handling raw food can become
infected with Salmonella – and
Salmonella can be transferred from pets
to people. So be sure to wash and rinse
your hands thoroughly with soap and very
warm water after handling the affected
food. Use a paper towel to turn the
faucet on and off when washing hands.
Dry hands with a paper towel and dispose
of all paper towels after use.
Food preparation surface areas and
utensils that came into contact with the
affected food should also be thoroughly
cleaned and dried with paper towels that
are then discarded. Following cleaning,
these areas should be disinfected. Pet
bedding or crates should also be cleaned
thoroughly and then treated with a
pet-safe disinfectant, as should a cat’s
litter box.
If your pet food was affected by
this recall, you will also have to
disinfect your pet’s food and water
bowls. This is typically done by
letting the bowl soak in a mild
bleach solution (a cap full of
bleach in a gallon of water),
rinsing thoroughly and allowing to
dry completely.
Always follow manufacturer’s
guidelines when using a disinfecting
product. (Consult your veterinarian
for advice pertaining to your
specific pet
It is difficult to eliminate Salmonella
from plastic bowls. If you use a plastic
bowl and your food was affected by the
recall, you should replace
it. (Stainless steel bowls are easier to
clean and disinfect.)
Areas where bowls, utensils and other
items are cleaned should be cleaned and
disinfected themselves. You should not
clean these items in areas where your
family’s food is prepared.
Since Salmonella can remain in a pet’s
feces, extra care should be taken to
pick up and safely dispose of dog feces,
and when cleaning a cat’s litter box.
It is critically important that young
children, pregnant women, people
undergoing chemotherapy, people
recovering from an illness and seniors
avoid exposure to Salmonella, so they
should not be involved in cleaning
affected food bowls and food preparation
areas or disposing of feces if your
pet’s food was recalled.
Healthy people infected with Salmonella
may experience some or all of the
following symptoms: nausea, vomiting,
diarrhea or bloody diarrhea, abdominal
cramping, or fever.
Although rare, Salmonella can result in
more serious ailments including arterial
infections, endocarditis (inflammation
of the lining of the heart), arthritis,
muscle pain, eye irritation, or urinary
tract symptoms. Consumers exhibiting
these signs after having contact with
the affected product should contact
their health care provider.
Pets with Salmonella infections may
become lethargic and have diarrhea or
bloody diarrhea, fever, or vomiting.
Some pets may experience only a
decreased appetite, fever, or abdominal
pain. Infected, but otherwise healthy
pets can be carriers and infect other
animals or humans. If your pet has
consumed any of the affected products
and is experiencing any of these
symptoms, please contact your
veterinarian.
Once again, here is the contact
information for the Customer Care line
at Nature’s Variety 24 hours a day, 7
days a week at 800-374-3142. You can
also email Nature's Variety directly by
visiting
naturesvariety.com.
|