Save 20% on first Rx order & up to 30% on AutoShip

How It Works Shop by Species Shop by Category Shop by Brand FAQs

Pet Supplies Plus Pharmacy

Let us take care of all your pet's pharmacy needs. Order prescriptions for your dog or cat online, and we'll deliver right to your door! You'll find all your pet's Rx needs from brands you know and trust. Keeping your pet happy and healthy is fast, easy and hassle free, plus you'll get free shipping on Rx orders over $35! Don't worry about running out of the things you need most– sign up for Autoship, and we'll refill their prescriptions automatically.

How It Works

Shop Their Scripts

Shop for your pet's vet-recommended prescription online.

Place Your Order

During checkout, select your vet so our pharmacy partner, Vetsource®, can get your pet's prescriptions approved and fulfill your order.

Their Scripts Ship

Your pet's prescriptions ship right to your door and get free shipping on Rx orders over $35! Get automatic refills and free shipping on every order with Autoship!

Shop by Species

Dog Prescriptions
From heartworm prevention, allergy relief and ear infection treatment to pain management, find what you need to keep your dog healthy.
Shop Dog
Cat Prescriptions
From flea and tick prevention, allergy meds and ear infection treatments, find what you need to keep your cat healthy and happy.
Shop Cat
Shop All Prescriptions
Shop for all your pet's prescriptions and add their scripts to Autoship for automatic refills. Convenience and care in one place.
Shop All

Shop by Category

Allergy
Provide seasonal allergy relief.
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Heartworm
Prevent heartworm disease.
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Flea & Tick
Protect your pet from fleas and ticks.
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Veterinary Diets
Specialized nutrition for dietary needs.
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Treats
Shop treats for your dog or cat.
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Arthritis & Pain
Help inflammation and ease pain.
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Medication
Shop all medications for dogs and cats.
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Dental
Support oral health with supplements.
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Eye & Ear
Treat infections and irritations.
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Shop by Brand

Heartgard
Protect your pet from heartworm disease.
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Simparica TRIO
Chewable protection against parasites.
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NexGard
Chews to protect from fleas and ticks.
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Hill's Science Diet
Specialized nutrition for many conditions.
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Purina Pro Plan
Formulas to manage your pet's health.
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Trifexis
Monthly protections against parasites.
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Pet Pharmacy FAQs

Can I order my pet's prescription at a Pet Supplies Plus store?

No. All pharmacy orders must be placed on the pharmacy site.

Are all products eligible for Autoship?

Yes!

Are prescription items refundable?

We are unable to take returns or offer refunds on prescription products due to state and federal laws prohibiting pharmacies, including those providing home delivery, to resell prescription products, even if unopened. For food, we offer a guarantee on all items. If your order arrives damaged or in any way defective, or if your pet refuses to eat the food, please call Vetsource at (877) 684-3294 for a replacement or refund. You don't need to return the item – you can donate it or safely discard it.

Can Coupons or Rewards be used on Pharmacy orders?

No, Coupons and Rewards cannot be applied to Pharmacy orders.

Can I pick up my pet's prescription order at my local Pet Supplies Plus store?

No. Prescription food and medications will be delivered directly to you.

Can I place my prescription order on the Pet Supplies Plus website?

No. We have partnered with Vetsource to fulfill prescription medication and food orders. Orders are placed on the Vetsource website, www.petsuppliesplusrx.securevetsource.com

Can I schedule my pet's prescription to be delivered regularly?

Yes. With Autoship, you can schedule deliveries of your pet's prescription food and medications at your convenience. Shipping is free for all prescription Autoship orders.

How can I provide my prescription?

When ordering online, you can select your veterinarian to request their approval on your prescription during checkout. Vetsource will obtain your veterinarian's approval. You must have an established relationship with the veterinarian you select at checkout.

Some vets require you to pick up an authorization or prescription and share it directly with Vetsource. If that is required, you will be notified during the checkout experience and the below instructions will be provided on the order confirmation page and order confirmation email.

Write your Order Number and Phone Number on the prescription
Send your prescription to the pharmacy by,

uploading the therapeutic nutrition authorization in the Prescriptions section of your pharmacy account profile on the [pharmacy site]
mailing the original prescription for medication items to:

Attn: [Retailer Approvals]
Vetsource
17014 NE Sandy Blvd
Portland, OR 97230

*State and federal regulations require you to mail the original prescription for medication items and not a copy.

How do I order my pet's prescription online?

Once you have selected your veterinarian and the product(s) they have recommended for your pet, a prescription request is routed to your veterinarian for approval. Once approved, your prescription will be shipped to your door.

How long does it take to get vet approval and receive my pet's prescription?

Vet approval takes a few business days, and standard shipping takes four to five business days.

How long does it take to process a prescription if I select my veterinarian before ordering?

Vetsource will immediately contact your veterinarian to review the prescription request. Typically, veterinarians respond to prescription approval requests within a few business days. If a response isn't immediate, Vetsource will attempt to get the prescription approved for up to seven days before your order is canceled. If your veterinarian requires a written prescription or authorization or you select that option at checkout, your order will remain open for 21 days to process the written prescription or authorization.

Is delivery available to my address?

Yes. We ship pharmacy items directly to your doorstep. You do not need to live within 7 miles of a Pet Supplies Plus store to qualify for prescription delivery. Vetsource ships to all 50 states except for pet food deliveries to Alaska and Hawaii.

Is Pet Supplies Plus a licensed pharmacy?

No. Pet Supplies Plus has partnered with Vetsource to fulfill prescription medications and food orders.

Is there a shipping fee for pharmacy products?

Orders over $35 and all pharmacy Autoship orders ship free with standard shipping. Additional shipping options are outlined here.

What if I want to order a pharmacy item and something else from the Pet Supplies Plus website?

If you need a pharmacy item and a non-pharmacy item, you will need to complete two separate transactions. All pharmacy food and treat products ship free. Other orders (prescription medication orders and all orders on the Pet Supplies Plus website) will only receive free shipping if each transaction is greater than $35.

What is Vetsource?

Vetsource and Pet Supplies Plus have teamed up to make it easy for you to shop for prescription-based products you need to keep your pets healthy. Vetsource makes it easy for veterinary practices to approve customer prescriptions seamlessly.

What types of pharmacy products can I purchase?

Prescription medications and food for dogs and cats are available for purchase.

When can I cancel my prescription order?

You may cancel your order while it is in "Awaiting Approval" status. Please visit the Account Info page on the pharmacy site to check your order status at any time.

Where are pet prescriptions fulfilled?

Prescription medications are fulfilled and shipped from Vetsource's pharmacies in Portland, OR, Harrisburg, PA and Northlake, TX. Food products may also ship from Portland, OR or directly from our food partners who have multiple warehouse locations across the country.

Why do prescription items need veterinarian approval?

Both medications and food require a prescription from a veterinarian who has seen your pet within the last year. This Veterinary Client Patient Relationship (VCPR) is necessary to make sure the medication, food type or dose is appropriate for your pet and is required before a purchase can be made.

Will I be able to track my order status online?

You will receive a confirmation and track number once your order has been shipped. If you would like to get the status of your order, please visit the Account Info page on the pharmacy site. Please allow up to 24 hours for the order to appear. If you have any questions about your order, you may also contact Vetsource at (877) 684-3294. Please have your order number available.

Will I get free shipping on every Autoship order?

Yes. All Autoship orders ship free.

Will I receive progress updates relating to my order?

Yes. We will keep you informed via email updates while your prescription order is being approved, processed and delivered.

Will my login for Pet Supplies Plus work on the Vetsource website?

No. You must have separate accounts for each website.

Need Help?

Get more info about your Pet Supplies Plus questions.