Our team is currently experiencing a high ticket volume. We will reply to each ticket as soon as possible in the order in which they are received. We truly appreciate your patience and understanding.
 
If you're experiencing an issue logging in and not receiving a password reset, please try to create a new online account. We recently updated our site; if you have not ordered recently, your previous account may not have migrated. Any previous Rewards information will be linked if you sign up with the same phone number and email address. 
 
To help us fetch your request even faster, please do not submit a second contact request; we’ll get back to you as soon as we can! Our Neighbor Services Team is available Monday-Friday, 9 am – 5 pm EST.

Thanks for being a part of our neighborhood! 🐾🐶