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Pet Supplies Plus is happy to assist you. Please choose from the following options for information about your order, product information, store locations, and more. You can find answers to frequently asked questions too.
FAQs
Get answers right away by reading our frequently asked questions.
Who do I contact for help?
Contact our Neighbor Services team at 866-477-7748 for assistance or, fill out the contact us form and our team can assist you.
I clicked on the Forgot Password link but did not receive the email to reset my password.
Please be sure to check your Promotions, Spam and Junk folder to make sure the password reset email did not go there. If you did not receive an email, that may mean that you do not have a website account setup. You can try and register for a new account or if you are unable to, please fill out the contact us form and our Neighbor Service team will assist you in resetting your password.
I created a website account, why can't I log in?
Once you complete the online registration form, you will need to verify your email address before you can access the site. We will send you a Registration Verification email and you must complete the verification within 48 hours or the link will expire. If the link does expire, you can re-register and be sent a new link. If you cannot find the email, check your Promotions, Junk or Spam folder.
What if I didn’t get the verification email?
If you still cannot find the email, please fill out the Contact Us form and our Neighbor Services team will be happy to assist you!
Email Us
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